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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

Original product version: Windows 10, version 1703
Original KB number: 4021854

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Symptom

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

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Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

Note

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See the device manufacturer's user guide for specific instructions about how to install the driver.

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Method 4

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If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

1. Install the device-specific driver (see Method 2).
2. Open Device Manager.
3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
4. Restart the computer.

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When it restarts, Windows will try to reinstall the device by using the device-specific driver.

Sanyo Drivers For Windows 10

• August 22, 2019 2.9.8

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.8	Released August 22, 2019	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added several internal interfaces for particular sensors (J003).

• January 25, 2019 2.9.6

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.6	Released January 25, 2019	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added missing Tonemapping Auto property.

• May 4, 2018 2.9.5

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.5	Released May 4, 2018	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Enabled tonemapping for 8bit video formats, e.g. Y800, RGB24 and RGB32.

• November 21, 2017 2.9.4

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.4	Released November 21, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Repaired not working J003 mono sensor pattern fix on particular video formats. This driver version is the last that works in Windows XP.

• January 9, 2017 2.9.3

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.3	Released January 9, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added a pattern fix for J003 mono sensors.

• January 9, 2017 2.9.1

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.1	Released January 9, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed the driver signature Code 52 error on new Windows 10 v1607 systems.

• January 15, 2016 2.8.9

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.9	Released January 15, 2016	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Changed certificates so that the driver can also be installed in Vista.

• November 9, 2015 2.8.7

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.7	Released November 9, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed an error which can appear when using sharpness on older CPUs.

• October 20, 2015 2.8.5

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.5	Released October 20, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed a bug which can appear on LivePause call.

• July 15, 2015 2.8.0

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.0	Released July 15, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Support of DFK ECU010-L34 with serial number property. Added tone mapping.

• February 17, 2015 2.7.33

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.33	Released February 17, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog The Auto Focus Onepush Running flag now resets correctly after the auto focus has finished.

• February 5, 2015 2.7.32

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.32	Released February 5, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Video format MJPG (2592x1944) of DFK AFU050-L34 camera can now be used.

• January 14, 2015 2.7.31

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.31	Released January 14, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Support for IMX236 based cameras. Support for RGB64 color formats. Several performance improvements.

• June 6, 2014 2.7.9.1152

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.9.1152	Released June 6, 2014	Type ZIP	Filesize 2.1MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added new properties: Brightness, sharpness, de-noise, saturation, hue and contrast. Added new property: Highlight reduction. Added new property: White balance temperature controls. Pixelfix for Y16 cameras now works as expected. VideoControl_ExternalTrigger (DirectShow property) can now be set as expected.

• January 1, 2014 2.6.5.1014

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.6.5.1014	Released January 1, 2014	Type ZIP	Filesize 1.9MB
  Requirements Intel Pentium IV or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed missing auto-gain for DFK AFU130. Fixed focus when start value is out of auto_focus_range. Fixed problem with AUTOFOCUS_ROI_RIGHT: minimum possibly wrong. Fixed auto focus ROI not working for 21*UC cameras. Fixed crash on load/connect with certain cameras 22/72xUC. Fixed previous exposure settings not being loaded on reconnect. Complete reworking of internal property system. Fixed Windows XP driver load crash. Fixed drop counter to be accessible from DirectShow. Fixed Windows 8 problem with certain video formats needing converters with standard DirectShow filters (e.g. Y800, capturing to an Y800 avi file was not possible). Fixed a problem with Windows 8 usbxhci driver not allowing transfers larger then 4 MB.

• February 26, 2013 2.4.14.851

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.4.14.851	Released February 26, 2013	Type ZIP	Filesize 1.9MB
  Requirements Intel Pentium IV or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit) DirectX 9.0c or higher
  Changelog WHQL certification.